Waiting for your new swing bed to arrive can be exciting, but seeing a shipping update that says TForce has been unable to contact you can definitely be frustrating.
The good news?
In most cases, your order is not lost, delayed, or damaged. TForce is simply waiting to schedule your delivery appointment.
Because many of our swing beds are shipped via freight carriers, someone typically needs to be available to receive the delivery. That's why TForce often contacts customers before the final delivery can be completed.
If you've received a tracking update stating that TForce has been attempting to reach you, here's what to do next.
Check Your Shipment Status
Visit the TForce tracking page:
https://www.tforcefreight.com/
Enter your tracking number to view the latest updates on your shipment.
Look for messages such as:
- Attempted to contact consignee
- Delivery appointment required
- Unable to schedule delivery
- Awaiting customer response
- Contact needed before delivery
If you see any of these updates, your shipment is likely waiting for a delivery appointment to be scheduled.
Call TForce Directly
The fastest way to arrange your delivery is to contact TForce directly.
📞 (800) 333-7400
When you call, have your tracking number ready.
A representative can help:
- Schedule your delivery appointment
- Confirm delivery availability
- Update contact information if needed
- Answer questions about your shipment status
In many cases, this can be resolved in just a few minutes.
Schedule Your Delivery Appointment
Once connected with TForce, simply choose a delivery date and time that works for you.
Because freight deliveries often involve large items, scheduling ahead helps ensure someone is available to receive the shipment.
Keep an Eye on Tracking Updates
After your appointment is scheduled, tracking information should continue updating as your shipment moves toward delivery.
You may also receive additional communication directly from TForce regarding your scheduled appointment.
Still Having Trouble?
If you've contacted TForce and still need assistance, we're always happy to help.
Our team can review the shipment information available to us and help point you in the right direction.
We're Excited for Your Delivery
We know you've been looking forward to your new porch swing or swing bed, and we want to help make the delivery process as smooth as possible.
In most situations where TForce cannot reach the customer, a quick phone call is all that's needed to get delivery scheduled and your order on its way.
Thank you for choosing Easy Breezy Porch Swings. We can't wait for you to enjoy your new favorite place to relax.