Our Service Promise: The Easy Breezy Difference
At Easy Breezy Porch Swings, we believe outstanding service isn’t just about checking boxes—it’s about creating delight, building trust, and treating you like family. Here’s what makes our service stand out in every moment, from click to porch swing bliss.
💬 We Respond Like Humans (Not Robots)
- Reach out—we’ll respond quickly, kindly, and with real answers, not canned replies.
- No 72-hour black hole of silence. We aim to respond within 24 hours (often much sooner).
- Questions, concerns, or ideas? You’ll talk to a caring expert, not a call center queue.
🎯 We Help You Get Exactly What You Want
- Need help choosing the right swing, size, or fabric? We’ll guide you step by step.
- Custom touches? We double-check everything so your swing is your swing.
- You’ll feel confident every step of the way—like a friend is helping you shop.
📦 We Ship When We Say We Will
- Every product has a clear shipping window—no fuzzy timelines or surprise delays.
- If anything ever changes, we communicate fast and honestly. No chasing needed.
- We’re as serious about our shipping promises as you are about relaxing on that porch.
🛠️ If There’s an Issue, We Own It
- Mistakes happen—but we’re all over it like butter on cornbread.
- Fast resolutions, fair outcomes, and follow-through until you’re fully satisfied.
- You’ll never feel ghosted or brushed off. Ever.
🌟 We Deliver “Wow” Whenever We Can
- Whether it’s a surprise freebie, a thoughtful note, or going the extra mile—we look for magic moments.
- We’re here to delight, not just to deliver.
- Our mission? Turn a swing into a story you’ll tell your friends about.
🫶 We Treat You Like a Person, Not a Wallet
- We’re a family business with soul, not a faceless corporation.
- We see you. And we truly care that you’re happy.
- Every email, call, or review is a chance to show you our heart.
☀️ Buying Should Feel Easy. And Breezy.
- From our guided shopping experience to stress-free returns, we keep it simple.
- You should feel as relaxed buying your swing as you will be using it.
- Need help? Call, email, or DM—we’ve got your back. You can even text us at 407-719-5190
We know you have choices. Thank you for choosing us.
Let us show you how porch swing shopping should feel.
Welcome to the Easy Breezy way.